The Chief Executive Officer (CEO) of the Bukonjadeh Group of Companies, Elton D. Johns, has urged Liberian businesses to strengthen customer services in their entities. Johns stated that the engine of every business is its customers; as such, they should be prioritized highly.
Johns made the assertion over the weekend in Monrovia when Bukonjadeh Group of Companies participated in a four-day customer service training program in Accra, Ghana.
According to him, customers are the pillar of the business, and Liberian businesses should not take them for granted but provide professional services to take their businesses to another level. He noted that without customers to patronize their businesses, it would be difficult to successfully do business.
Johns noted that Liberian businesses should not think they are doing favor for their customers; rather, they should respect them.
He emphasized the need for the government to empower Liberian businesses, which is the engine for economic growth.
He lamented that it is unfortunate that more government contracts have been awarded to foreign businesses at the detriment of Liberian businesses.
The Bukonjadeh boss said he wants President Joseph Boakai and his government to prioritize Liberian businesses.
Meanwhile, a long-standing staff of the Bukonjadeh Group of Companies, Abraham Cephas, commonly known as Pato, said Liberian youth should be honest and respectful to their bosses and entities of works.
Cephas, who also participated in the customer service training in Accra, Ghana, noted that Liberian youth are more engaged with political activities than business.
He said he noticed that the youth of Ghana are more concerned about business engagement to make money than being involved with politicians.
He urged Liberian youth to champion good character of integrity and honesty, which he said would go a long way in making them productive citizens.
