On June 1, 2024, Orange Money launched a groundbreaking campaign aimed at accelerating financial and digital inclusion for all. This strategic initiative underscores the company’s commitment to enhancing the accessibility and affordability of mobile financial services across the country.
As part of this transformational campaign, Orange Money has made all of its services completely free of charge. By eliminating fees on all transactions, except for a nominal 1% fee on cash-outs, Orange Money is removing barriers that have traditionally hindered widespread adoption and use of mobile financial services.
Speaking during the event, the CEO of Orange Money, Maxwell Dodd, emphasized that the goal is to empower individuals and communities by providing them with easy access to essential financial tools. This initiative is designed to bridge the gap between underserved populations and the financial services they need to thrive in today’s digital economy.
Key highlights of the campaign are: free transactions—all Orange Money services, including transfers, bill payments, and mobile banking, are now free of charge; minimal cash-out fee—only a 1% fee will be applied to the amount cashed out, ensuring affordability while maintaining service sustainability; and same agent commission rate—all agents continue to earn commission based on the old services charges.
“Orange Money is dedicated to continuously innovating to meet the evolving needs of our customers. By making our services more accessible and affordable, we aim to drive significant progress in financial inclusion, particularly in underserved and rural areas,” Orange Money said in a press release.
“Financial and digital inclusion are critical to fostering economic growth and development,” said Jean Marius Yao, Chairman of Orange Money Liberia Board. “We believe that by removing the financial barriers to access we can unlock opportunities for millions of people, helping them to achieve greater financial stability and independence.
“We invite everyone to join us on this journey towards a more inclusive financial future. Whether you are a long-time customer or new to Orange Money, we are here to support your financial journey with reliable, affordable, and user-friendly services.
“For more information about this transformational campaign, please visit our website at www.orange.com.lr or contact our customer service team at 111 toll free.”